Welcome to the Help Center

Searching and Booking

How to search for and book items on bluemoon.

Your Bookings

Managing your bookings on Bluemoon.

Cancellations & Refunds

Managing cancellations and processing refunds.

Your Account

How to manage all your personal information and bookings on Bluemoon.

Safety and Accessibility

Your safety on Bluemoon.

About Bluemoon

More information about Bluemoon.

Frequently Asked Questions

How to cancel your bookings?

Please email info@tothebluemoon.com. One of our team members will assist you.

How to list your luxury assets with Bluemoon?

Please fill out the 'List an Asset' form in the top right of the page. One of our team members will contact you shortly after.

Issues relating to Covid-19

For any issues relating to Covid-19 please contact our team at info@tothebluemoon.com

Need general help?

For any general questions please contact info@tothebluemoon.com where our team will be able to answer you OR use the chat box feature on the bottom right of the page.

How to connect with our API?

Please contact us at info@tothebluemoon.com where out technical team will assist you.

How to partner with Bluemoon?

If you are looking to partner with us please email our team at info@tothebluemoon.com.

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