Welcome to the Help Center
How to search for and book items on bluemoon.
Managing your bookings on Bluemoon.
Managing cancellations and processing refunds.
How to manage all your personal information and bookings on Bluemoon.
Your safety on Bluemoon.
More information about Bluemoon.
Frequently Asked Questions
How to cancel your bookings?
Please email [email protected]. One of our team members will assist you.
How to list your luxury assets with Bluemoon?
Please fill out the 'List an Asset' form in the top right of the page. One of our team members will contact you shortly after.
Issues relating to Covid-19
For any issues relating to Covid-19 please contact our team at [email protected]
Need general help?
For any general questions please contact [email protected] where our team will be able to answer you OR use the chat box feature on the bottom right of the page.
How to connect with our API?
Please contact us at [email protected] where out technical team will assist you.
How to partner with Bluemoon?
If you are looking to partner with us please email our team at [email protected].